For the most part, I consider myself a very clean person but not quite into the category of being a “neat freak” like my wife is (this describes her perfectly). When you are in the bed and breakfast business however, you have to take on this mentality and make sure every aspect of your home is spotless.
Your guests have a huge variety of places to stay and could be spending their hard earned money anywhere else but they chose you so it is important that you make sure they don’t feel like they are wasting their money.
Outside and In
Now that you heard a little bit about a friend of mine who had his business suffer because of the neglected exterior of the house, I can talk a little bit more about the importance of keeping the inside in as just as good of, if not better, condition as the outside.
If you aren’t a cleaning freak like my wife is, then you can’t double check everything enough to make sure everything is spotless and free of clutter, dirt, and especially any kind of bugs. Hopefully you aren’t trying to run a bed and breakfast business if you have any sort of issues with bugs or things of that nature but if you do find yourself in such a situation, there are a number of different resources that you can use to get professional help which we can go into more detail on later.